19th March 2020
Due to the COVID-19 crisis, the online service is temporarily "out of service". All appointments will be by telephone triage ONLY. You can still use eReception for routine queries
Thank you for your patience and understanding during this difficult time.
Appointments can be made by either:-
- Telephoning the surgery on 01937 845 854 between 08:00 and 18:00
- In person at the Reception desk
- Book an appointment online - to use this option you will need to complete a "SystmOnline Application" form, click here to go to our Patient Resources page where you will be able to print and complete the form.
- Book a routine (non urgent) appointment by using our eReception service (you don't have to be registered for SystmOnline to use this service)
For SystmOnline Access users, a number of pre-bookable appointments are available and can be made up to 4 weeks in advance.
We also have extended surgery times on a Monday evening to accommodate those people who work.
In order to make the right appointment, the Receptionist may need to ask about the nature of your problem. We would be grateful if you could try and provide this information so they can direct you to the most appropriate clinician. All staff are bound by strict confidentiality rules.
If you cannot attend an appointment for any reason, please inform the surgery as soon as possible so your appointment can be allocated to another patient.
Text Reminder Service
The surgery now operates a text message reminder service for appointments. If you would like to use this service, please let the Reception Team have your up-to-date mobile number and this service will be provided for you, alternatively you can click on 'Text Message Reminders' on the Further Information section to the right of this page.
Monday between 08:00 and 20:00, Tuesday to Friday between 08:00 and 18:00. We close at lunchtime between 13:00 and 14:00.
|Dr B McGregor||Tuesday am & pm / Friday am & pm|
|Dr S Lovisetto||Monday & Wednesday am & pm / Thursday am|
|Dr F Lessels||Monday am & pm / Tuesday am / Thursday am & pm|
|ANP - Mrs Helen Taylor|
|Sister Julie Caskie||Monday & Thursday pm / Friday am|
|Sister Kirsteen Wilkinson||Monday am|
|Nurse Emma Smith||Tuesday pWednesday am & pm|
|HCA - Jane Harper||Tuesday am|
|Phlebotomist - Susan Thomas||Thursday pm|
GP and Nurse consultations are by appointment ONLY and are available between 08:30 and 11:00 mornings and between 13:00 and 18:00 afternoons/evenings.