COVID-19 (Coronavirus) Latest update
March 2020 (updated 26.3.2020)
Due to the Coronavirus outbreak we are experiencing some operational issues and the health and safety of our patients and staff is of the utmost importance to us.
During the current Coronavirus (Covid-19) restrictions, we are asking all patients to avoid attending the Surgery wherever possible. We are still dispensing medication for collection from the surgery, but home delivery of your medication can be put in place if you are in the "high risk" group of patients, you live alone and are unable to get to the surgery and have no-one who can collect your medication for you or if you have been diagnosed or have definite symptoms or coronavirus.
We ask all patients to please use their SystmOne access or the NHS App for ordering of repeat prescriptions. Prescription requests are currently still being managed within our usual time frames, however, our Community Pharmacy colleagues are experiencing very high demand and we would ask that you give them additional time in which to prepare your prescription.
If your problem can wait until Covid-19 out break is over, then thank you for waiting and contact us once the outbreak is over.
We are aware that the demand for appointments and reassurance is increasing, as patients become more concerned. In order to manage the volume and to protect both ourselves and patients we are temporarily adjusting the appointment system.
All patients will now be triaged by a same day telephone call. GPs will have the option to still see the patient once they have assessed the case over the telephone.
Appointments with the Nursing team are being offered on a reduced basis and the Nurse we will be contacting you by telephone prior to your appointment.
If your problem can wait until the Covid-19 outbreak is over, then thank you for waiting and contact us once the outbreak is over.
We are attempting to reduce the footfall in the surgery and therefore reduce exposure to any patients or staff
As I’m sure you will appreciate this is a constantly evolving situation and all our plans are being made to ensure we protect the patients and our staff as best we can.
Thank you for your patience and understanding during this difficult time
NHS GUIDANCE FOR COVID-19 (CORONAVIRUS) Updated March 2020
STAY AT HOME AND STOP CORONAVIRUS SPREADING !!!
Everyone MUST stay at home to help stop the spread of Covid-19.
This includes people of all ages, even if you do not have any symptoms or other health conditions.
Anyone can spread coronavirus. YOU MUST NOW:
- Only go out when absolutely necessary for food, medicine, essential work or exercise.
- Always stay 2 metres apart.
- DO NOT meet others outside your household, even friends and family.
We ask all patients requiring health advice and reassurance about COVID-19 to use the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/ for the most up to date guidance including isolation advice.
HOSPITAL OUTPATIENT APPOINTMENTS AND REFERRALS DURING COVID-19
In line with well-established plans, every hospital in England has now been asked to suspend all non-urgent elective operations and outpatient appointments, with some other procedures likely to be rescheduled to reduce spread and maximise the NHS's ability to manage the pandemic and meet the government's movement restrictions. People who are affected will be contacted by the relevant department as soon as possible.
Emergency cases and cancer treatments will be carrying on as normal, but we know many people waiting for treatment will be disappointed or worried. If you have been referred urgently to secondary care, including for suspected cancer, it is very important that you still attend these appointments. However, i you have symptoms of coronavirus or are self-isolating, please contact the relevant hospital department in advance via the telephone number on your appointment letter for their advice.
We are all facing an unprecedented and challenging time and this may make us feel anxious, fearful and helpless. This is completely underdtandable. You may be worried about how COVID-19 will impact on your wellbeing and that of your family and friends. The NHS Every Mind Matters campaign has expert advice and top tips on how to look after your mental wellbeing during the coronavirus (COVID-19) outbreak. It also includes guidance if you're feeling worried or anxious about the outbreak. Please visit: https://www.nhs.uk/oneyou/every-mind-matters/
Patient Complaints Clinic
The surgery has decided to trial a "Complaints Clinic" to commence 3rd March 2020. The clinics will run for 3 months on a trial basis every Tuesday between 10am and 4pm on a by appointment only basis. These appointments will be held by our Complaints Manager Mrs Pauline Tidswell and will be booked in 15 minute slots.
So..........Do you have a complaint/grumble regarding the surgery and would like to voice your concern without making a formal complaint? OR do you want to make a formal complaint? Then please request an appointment, either by speaking to one of our Receptionists at the surgery, telephoning the surgery or email the surgery on email@example.com and ask for an appointment with Mrs Tidswell in the 'Complaints Clinic', someone will then call you to arrange a time and date for your appointment.
We can only resolve/improve things if we know what the problems are!
Dementia Awareness Sessions
Following on from the successful Dementia Awareness Sessions held in September 2019. The Parish Council are hoping to extend the sessions into 2020. The sessions will be run with the help of a trained "dementia champion" from WiSE and in collaboration with the GP Surgery, who are fully behind the initiative. The Council are also hoping to extend the sessions to local businesses, the school and community groups in the future. The aim of these sessions is not only to improve the understanding of the condition in the village, but also to improve local access to support and services. If you are interested in attending any sessions please click here for more information and contact details.
Autumn/Winter Newsletter 2019
Read our Autumn/Winter newsletter here
2019 Free Xmas Day Lunch - Bramham Village Hall
Will you be spending Christmas Day this year without family and friends? There is a special invitation for anyone living in Bramham, whatever your age or income, to come along and have a free xmas lunch at Bramham Village Hall. You don't have to come alone, you can bring a partner, relative, carer or friend. Transport can be arranged if you are unable to get there under your own steam. Want to know more? Click here for more information and how to book a place.
Developing Community Mental Health in your area
Leeds CCG NHS Trust in partnership with TEWV NHS Foundation Trust, are developing Community Mental Health for adults and older people in the Wetherby and surrounding area. A number of drop-in sessions have been organised in the local area and one of these drop-in sessions is being held at Bramham Medical Centre on Monday 19th August 2019, these sessions are for people to come along and give their views/learn more about the proposed developments. The Trust wants to work with local people to develop community services that will support more people to remain in their home environment. To learn more about these developments, find out other dates and times of drop-in sessions, or to leave your online feedback please click here - Closing date for online feedback is Friday 13th September 2019.
York District Hospital Open Day - September 2019
York Hospital is holding an Open Day in September and welcomes you to find out more about the daily life of your local hospital. It's a free event and there are lots of things to see and learn about. You can learn basic CPR ... meet the Scientists ... take a tour of the mortuary and much, much more! To find out more click here
Bramham Village - Dementia Awareness Sessions
Bramham Parish Council are organising a series of Dementia Awareness Sessions for the village, the first of which will be held in September 2019 after the summer holidays. Everyone who lives or works in the village are welcome. To reserve a place on one of the sessions please click here for dates, times and venue.
Don't let those that forget, become the forgotten!
Have your say and join our Patient Group (PPG)
Help us to Help you! Would you like to join our Patient Participation Group? To find out more just click on the 'Have your say - Patient Group (PPG)' link opposite. If you would like to join please click on the link below and complete the online form:- PPG online sign up form
Spring/Summer 2019 PPG Newsletter
Read our Spring/Summer newsletter here
Next PPG Meeting
The next PPG meeting will be held at Bramham Medical Centre on Tuesday 28th May 2019 at 6pm. Have your say and come along.
Medications and Brexit
As Brexit approaches, the Government is working closely with the NHS and suppliers to make sure medicines and medical products continue to be available in all scenarios. NHS England has published a Frequently asked questions document, answering queries about how medications will be affected by Brexit.
New Telephone System - 31st January 2019
After advice from the CQC inspection in 2018, we moved our telephone answering system to a confidential area on 31st January 2019. Due to the size of the surgery this will now be managed offsite by trained, experienced staff. We have been working hard to make this as seamless as possible, but please be aware there may be a few teething problems during the changeover period
Prescribing Over the Counter medication has changed
Did you know that in Leeds in 2017-2018 we spent 3.2 million on prescribing over the counter medication. This is for medicines that can be purchased over the counter from pharmacies or supermarkets. After national consultation, NHS England have implemented national guidance and are asking GPs, nurses and pharmacists not to routinely prescribe medicines for a range of minor health concerns. For the majority of patients nothing will change and the GP decision will be on a case by case basis.
Please help the NHS use its resources sensibly. Rather than going to your GP, why not visit your pharmacy first, who can offer help and advice to manage minor health concerns.
Read the NHS Leaflet for more information:- NHS Over the Counter Leaflet
Read our latest CQC Report
26 July 2018
Read our latest CQC report here
The CQC is the independent regulator of all care providers within England. It's main role is to ensure that all hospitals, GP surgeries, care homes, dentists, community care and domiciliary care services are providing people with safe, effective, compassionate, high-quality care.
Spring/Summer 2018 PPG newsletter
Read our Spring/Summer newsletter