Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong sometimes, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably as possible.

To pursue a complaint please contact Mrs Pauline Tidswell, Surgery Manager in the first instance, who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception or on our Compliments and Complaints page by clicking here.